bl8Privacy Policy

This page describes what we collect when you use bl8 and how we keep that data protected. We collect personal information — your name, email address, date of birth, phone number, and proof of identity — during account setup. We also collect payment information tied to your deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. We do not sell your data to third parties or use it for marketing you did not request.

Our privacy commitments are practical and direct. We explain what we collect, why we collect it, who has access to it, and how long we keep it. We do not hide data-sharing arrangements in obscure clauses. Instead, we lay out clearly how your information flows through our systems, our payment processors, and our compliance partners.

You have rights over your data. You may request that we export your account information, correct inaccurate details, or delete your account entirely. This page explains how to exercise those rights and what we need from you to process such requests.

Data collection and use on bl8

We collect data in three categories. First, account data: we collect your full name, email address, date of birth, residential address, phone number, and government-issued identification when you create a bl8 account. We use this data to verify your identity, prevent underage access, and comply with anti-money-laundering regulations.

Third, activity data: we collect information about how you use bl8 — which games you access, how often you log in, what markets you view, and your betting history. We use this data to improve our platform, personalize your experience, and detect problem patterns (such as rapid account-closure requests or unusual betting behavior that may indicate account compromise).

We do not collect biometric data, video footage, or audio recordings. We do not track your location beyond what your IP address reveals. We do not use cookies to follow you across other websites.

Third-party processors and data sharing on bl8

We share your data with specific third parties only. Payment processors (the banks and wallet providers behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive account and transaction details necessary to settle deposits and withdrawals. We do not control how these processors handle your data; they maintain their own privacy policies.

Anti-money-laundering compliance partners may receive your name, identification number, and transaction history if we are required to file suspicious-activity reports under applicable law. We do not share your data with marketing agencies, data brokers, or affiliate networks.

If we receive a valid legal request from law enforcement or a court, we may disclose your data. We will notify you of such requests unless doing so is prohibited by law. We do not voluntarily disclose data without legal process.

Data retention and deletion on bl8

We retain account data for as long as your account is active plus a minimum of five years afterward for regulatory compliance. Payment records are retained according to anti-money-laundering and financial reporting requirements, typically five to seven years. Activity data (login records, game history) is retained for two years; older records are deleted automatically.

If you request account deletion, we anonymize your personal information within thirty days. We cannot delete payment records if they are required by law; instead, we de-identify them so they cannot be linked to you. After anonymization, your data cannot be recovered or re-identified.

You may request a copy of all data we hold about you at any time. We will compile your information and send it to you in a machine-readable format within fourteen days. There is no charge for this request.

Cookies and tracking on bl8

We use cookies to store your login session, remember your language preference, and prevent fraud. Session cookies expire when you close your browser. Preference cookies persist for up to one year. We do not use persistent tracking cookies to follow your behavior across time or across other websites.

We do not employ third-party analytics services that track you individually. We use aggregated, anonymized analytics only — we measure how many members use a particular feature, not which specific members use it. We do not integrate with Google Analytics, Facebook Pixel, or similar cross-site tracking services.

Security practices on bl8

We encrypt all data in transit using HTTPS and encrypt sensitive data at rest using industry-standard encryption. Access to your account information is restricted to bl8 staff who need it for account support, fraud investigation, or compliance. We audit access logs regularly to ensure no unauthorized viewing.

We do not guarantee standard security practices. No system is perfectly secure. If we discover a data breach, we will notify affected members within standard notification timelines and inform relevant authorities as required by law.

Changes to this privacy policy on bl8

We may update this policy to reflect changes in our practices or legal requirements. We will post updates to this page and update the date at the top. If changes materially affect how we use your data, we will email registered members when possible.

Continued use of bl8 after policy changes indicates your acceptance of the updated policy. If you disagree with new terms, you may request account deletion.

Contact us about privacy on bl8

If you have questions about our privacy practices, wish to exercise your data rights, or want to file a complaint, contact our support team through your bl8 account or via the contact form on our website. Include "Privacy Request" in your subject line. We will respond within fourteen days.

Members in Jakarta, Surabaya, Bandung, and Medan may contact support in English. For privacy requests related to data exports, deletions, or corrections, provide clear details about what you are requesting so we can process your request efficiently.